Effective Date: January 1, 2024
At Serenity Massage and Spa and Naples Facial & Botox Spa, we respect your privacy and are committed to protecting the personal information you share with us.
1. Information We Collect
We may collect personal information you provide when you:
- Book an appointment
- Contact us by phone, email, text, or through our website
- Complete forms or make purchases
This may include your name, phone number, email address, billing information, and other contact details. We also may collect non-personal technical information when you visit our website (such as IP address or browser data).
2. How We Use Your Information
We use information you provide to:
- Schedule and confirm appointments
- Communicate with you about services, updates, or promotions (with your consent)
- Process payments
- Improve our services and customer experience
We do not sell your personal information to third parties. We may share data with trusted third-party service providers who help us operate our business (e.g., payment processors) under strict confidentiality.
3. Cookies and Data Tracking
Our website may use cookies or tracking tools to improve user experience. You can disable cookies through your browser settings, but this may affect how some parts of the site function.
4. Data Security
We implement reasonable measures to protect your personal information from unauthorized access. However, no system is 100% secure, and we cannot guarantee absolute protection of information transmitted online.
5. Your Rights
You have the right to:
- Access or update your personal information
- Opt out of marketing emails or communications
To make changes or request information about your data, please contact us using the information below.
6. Changes to This Policy
We may update this Privacy Policy at any time. Updated versions will include a revised date.
Contact Information
Serenity Massage and Spa / Naples Facial & Botox Spa
Naples, Florida
(239) 403-1000